Dimenison 3D Printer Technical Support
Technical Support Information for your Dimension 3D Printer.
Technical Support reference guides.
To request service for your Dimension 3D Printer please use the Contact Form or call 1-800-926-8359.
- uPrint Customer Portal - Contact Amtek for Username and Password
Please visit the uPrint Customer Portal for User Documentation, Software Release Notes, Material Data Sheets, Part Finishing Information, How-To Videos, and Service Information.
- CatalystEX 4.1 - Contact Amtek for Username and Password
Download the most current version of Catalyst. Note: Your machine must currently be under maintenance to upgrade your Catalyst software. You may upgrade through your current version of Catalyst by going to Help>Check for Updates.
- DataStat - Contact Amtek for Username and Password
DataStat is a utility that allows you reset the password on your Dimension printer. It can also be used to send a Calibration file to a replacement hard drive.
An automatic firmware download utility is included with your machine. If you have installed it properly go to the Start Menu>Programs>Dimension>Check for Updates>Dimension Printers. If you are unable to download the firmware upgrades through your software please use the links below. Note: Contact Amtek for username and password.